Give a team member all these courses for just £10
Conflict Management
This course will help you identify workplaces conflicts when it occurs, its causes and effects on the office atmosphere, ways to manage them.
Conflict Management
This course will teach you about workplace conflicts, their causes, and conflict resolution for employees and employers.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 55 mins.
For all roles
Despite your position in your company, conflicts can happen at any time and in any situation, which is why it is important for you to be equipped with the necessary skills.
Explore the cause
Conflicts happen all the time, which is why it is important to find the root cause, as it can help you intervene in the conflict and solve it efficiently.
Define conflict
At workplaces, colleagues might have a difference of opinion, but it does not automatically mean it is conflict. That is it is important to know what actually classifies as a workplace conflict
Harmony at the workplace
Managing conflicts may not only put a hold on the argument at the moment but it can also help create a safe work environment where coworkers can exchange ideas without actually having a conflict.
Food Safety and Hygiene Level 1
This food hygiene level 1 course is designed to teach you how to handle food, even if you are not preparing it yourself.
Food Safety and Hygiene Level 1
This course will provide you with current food hygiene information applicable to workers in low-risk environments or low-risk job roles where food isn’t handled directly.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 2 hours 40 mins.
Comply with The Food Law Code of Practice (2015)
Our Level 1 course delivers content with consideration to food law in businesses in order to provide good hygiene and protect consumers.
Ensure safe food handling
You will train and complete the necessary teachings suitable for your position involving food.
Understand your legal responsibilities
You will also learn about the legal responsibilities of working with food and how to comply with the law.
Prevent foodborne illnesses and food contamination
You will be able to take precautions to avoid any outbreak of foodborne illnesses and uphold the highest hygiene standards when handling food.
Health and Safety in the Workplace
This health and safety course will equip you with basic knowledge to carry out good health and safety practices, to protect yourself, employees, and anyone else present from harm, injury or illness.
Health and Safety in the Workplace
Health and safety in the workplace is a legal requirement and a crucial strategy and framework for businesses.
It is also a concept that supports positive wellbeing as well as preventing any injury or illness for the employer, employees and anyone else who is on the premises.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 1 hour 15 mins.
Understand the law
Understand your legal obligations to ensure your own and your team's safety at work. It covers the key legislation that underpins your responsibilities including the 1974 Health & Safety Act and much more.
Identify the hazards at your workplace
Including working at heights, slips & trips, hazardous substances, noise, mechanical and psychosocial hazards.
Create meaningful risk assessments
Learn how to identify, record and mitigate risks whilst ensuring your records are clear and updated regularly.
Dealing with accidents
Once you have all the necessary facts and information from your investigation, you can identify the impacting factors and cause of the accident.
Food Hygiene and Safety Level 2: For Catering
This food hygiene level 2 course is designed to teach you everything to make sure you’re complying with relevant food and safety standards.
Food Hygiene and Safety Level 2: For Catering
This course provides you with essential food hygiene information that's applicable to all food businesses. Learn with written text and video content and test your knowledge with fun online quizzes.
Get your staff the right training for the right price.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 3 hours 30 mins.
Comply with Regulation (EC) 852/2004
Our Level 2 Food Hygiene course delivers all the legally required training required for any employee who handles food.
Understand your legal responsibilities
You will also learn about the legal responsibilities of working with food and how to comply with the law.
Prevent foodborne illnesses and food contamination
You will be able to take precautions to avoid any outbreak of foodborne illnesses and uphold the highest hygiene standard of your business.
Ensure safe food preparation
Our Food Safety training covers the essential aspects of food hygiene and safety during all stages of food handling so that you can minimise food safety hazards and ensure that the food you work with remains safe.
Food Safety and Hygiene Level 3: For Supervisors
This food hygiene level 3 course is designed to teach you, the supervisor, everything from food legislations, contamination, to employee training and food safety practices.
Food Safety and Hygiene Level 3: For Supervisors
This course is aimed at managers and supervisors of all food-related businesses and covers the importance of food safety and hygiene in the food industry and the role supervisors play in ensuring it.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 9 hours 30 mins.
Comply with The Food Law Code of Practice (2015)
Our Food Hygiene Level 3 outlines food safety standards and how food must be fit for human consumption. This includes how food must not be damaging to the health of those consuming it.
Avoid food contamination
Our Food Safety training investigates common causes of food contamination and strategies for preventing them.
Understand the types of food poisoning
You will also learn both food poisoning bacteria & non-bacterial food poisoning & the different types within both these groups.
Ensure staff are properly trained
As a supervisor, it is your responsibility to make sure your team is properly trained in all the necessary procedures to reduce the risk of foodborne illness and ensure food safety.
Allergen Awareness [with Natasha's Law]
This allergen awareness course is designed to teach you the 14 food allergens identified by law and why foods containing these allergens must be handled carefully to prevent accidents.
Allergen Awareness [with Natasha's Law]
It is crucial for all food handlers in retail and catering to be aware of what food allergens are, their risks if ingested by customers, and how to properly display and communicate this information to the right people.
This course is the perfect online course for anyone working with food. It saves you money and time.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 55 mins.
Comply with the Food Information for Consumers Regulation (FIC)
This Allergen Awareness course is designed to help you and your business comply with Regulation (EC) 852/2004.
Understand and reduce the risks
You'll learn about the main 14 allergens and how to manage the risks involved so your customers are safe and informed.
Ensure customer safety
Contains essential knowledge for anyone in a role that involves contact with food, including staff members in a catering environment. Essential for hotels, restaurants, takeaways, cafes, bars, fast food outlets, fish & chip shops, kitchens, hospitals, prisons, schools, colleges and more.
Avoid cross-contamination
Learn the precautions to avoid any food cross-contamination and uphold the highest hygiene standard of your business.
HACCP Level 2 for Catering and Retail
This HACCP Level 2 course will help you understand your responsibilities to your catering or retail business to make sure you are competent to identify and control hazards and safety issues to your food.
HACCP Level 2 for Catering and Retail
This course is focused on food businesses within the catering and retail industries, and will provide anyone working in these industries with an understanding of HACCP and what is involved in an effective food safety management system.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 4 hour 30 mins.
Covers important food safety legislation
This course will give learners an understanding of essential food safety laws like the Food Safety Act 1990 and the Food Law Code of Practice (2015).
Gain an in-depth knowledge of food safety hazards
This course covers all kinds of food safety hazards including physical, microbiological and allergenic, as well as methods for controlling them.
Learn about the 12 steps of HACCP
You will go through each step in detail so you can make sure you and your team are trained in maintaining high standards of food safety.
Create a system
Implement the 7 principles of HACCP to make sure that nothing gets overlooked or missed.
Customer Service
This customer service course will equip you with the best quality customer service knowledge and skills, despite your role or industry of business, from receptionists and call centre personnel to waiting staff and retail workers.
Customer Service
This course will cover the essentials for providing excellent customer service, its importance, communication etiquette, and handling complaints.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 1 hour 50 mins.
Discover the features of excellent customer service
Define what excellent customer service means to your customers and apply strategies to keep on top of their changing needs.
Exceed expectations
We cover the small touches that can have a massive impact on how your customers view your business.
Recognise the benefits
Know that good customer service can leave your customers feeling valued, making them far more likely to return or recommend your business.
Handling complaints
Sometimes things don't go to plan. Learn how to handle complaints so your customers feel valued and listened to.
Health and Safety Level 2
This health and safety course will equip you with enough knowledge to keep yourself and those around you safe in all work environments, covering important guidelines and procedures.
Health and Safety Level 2
Not only is health and safety a legal requirement underpinned by several important pieces of legislation, but is an important concept for supporting positive wellbeing in the workplace and preventing injury and ill health.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 1 hour 45 mins.
Comply with Health & Safety Act 1974
Understand your legal obligations to ensure your own and your team's safety at work. It covers the key legislation that underpins your responsibilities including the 1974 Health & Safety Act and much more.
Identify the hazards at your workplace
You will learn to recognise potential dangers including working at heights, slips & trips, hazardous substances, noise and mechanical & psychosocial hazards.
Create meaningful risk assessments
Learn how to identify, record and mitigate risks whilst ensuring your records are clear and updated regularly.
Equipment in the workplace
Explore different types of equipment and machinery that can be used in the workplace and the risks involved when using them.
Manual Handling
This manual handling course will help you and your team be well informed about the risks involved in lifting as part of your task(s).
Manual Handling
Whether it's deliveries, bottles, luggage or paperwork, lifting things is a part of you and your team's day. Learn how to look after yourself and avoid injury with our Manual Handling course.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 2 hour 10 mins.
Comply with Manual Handling Operations Regulations 1992
This 1992 regulation encourages workers to assess their options before performing manual handling tasks. It displays the steps one must take before any manual handling-related decisions to avoid unwanted injuries and workplace hazards.
Recognise signs of bad practice
Keep an eye out for yourself and your colleagues displaying poor technique that could result in injury.
Risk assessments
Learn how to risk assess the lifting and moving of items and identify ways to minimise or remove the dangers.
The TILEO model
Discover the TILEO Model and how you can use it to lift items in a safe and controlled manner.
Responsible Sale of Alcohol (England & Wales)
This responsible sale of alcohol course will teach you all the essentials about your role, responsibilities, and ideal practices relating to selling or serving alcohol in England and Wales.
Responsible Sale of Alcohol (England & Wales)
This course will educate you about the Licensing Act of 2003 and how it applies to you in your role if you are bartending or selling alcohol in establishments across England and Wales.
This course will teach you about the legal guidelines and responsibilities under the act, laws behind alcohol, and good practices in tense situations.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 1 hour 45 mins.
Covers legislation for England and Wales
Regardless of whether you're in England or Wales, this course will ensure your team understand their responsibilities when it comes to serving alcohol.
Essential training for anyone serving alcohol
This course is for bartenders, waiters, shopkeepers and anyone else who serves or sells alcohol as part of their job.
Understand your responsibilities
Make sure you understand when you have a legal obligation to decline the serving of alcohol.
Complete at your own pace
Return to and review the learning materials at any time for a refresher.
Cyber Security
This cyber security course will help you be aware of cyber attacks and how to fight against it as individuals and organisations. There is no need for prerequisite knowledge about cyber security to take this course.
Cyber Security
This course will teach you what cyber security is, the threats and attacks and how they're committed, as well as how organisations and individuals can help minimise the risks.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 1 hour 15 mins.
Understand what it is exactly
Before learning how to fight it, it is important to know what cyber security is to identify them.
Explore all aspects of cyber attacks
Understand how cyberattacks occur at various scales (individuals and entire networks).
Learn the consequences
Learn the results of cyber attacks with real-life examples.
Uphold your responsibilities
Recognise what your and your organisation's responsibilities are to prevent cyber attacks.
GDPR Awareness
This GDPR awareness course will help you understand the responsibilities of your organisation when collecting data to make sure that you do not break any laws, get consent, and undertake data according to the law.
GDPR Awareness
Due to the rise of digitisation and technology, a lot of companies collect data, which is why it is crucial for your organisation to be aware of how GDPR affects users and your responsibilities within it.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 1 hour 25 mins.
Covers the 7 key principles
Employees and organisations need to make sure that their data processing aligns with GDPR's 7 key principles.
Clarify your intention(s)
Your organisation must have a valid and legal basis when processing others' data. Hence, this depends on the purpose and the relationship you have with every individuals' data.
Learn about the user's rights
Understand what rights the users have when asked about consenting to data collection, such as decline cookies, clearing of data, and many more.
Demonstrate compliance with GDPR
Learn how your organisation can ensure that the data you collect complies with GDPR and is secured safely.
Responsible Sale of Alcohol (Scotland)
This responsible sale of alcohol course will teach you all the essentials about your role, responsibilities, and ideal practices relating to selling or serving alcohol in Scotland.
Responsible Sale of Alcohol (Scotland)
This course will teach you about the Licensing Act (Scotland) 2005 and how it applies to you in your role.
As you are involved in the sale and service of alcohol, you need to be aware of the legal responsibilities as well as good practice for managing difficult situations relating to the sale of alcohol.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 2 hours 15 mins.
Covers Scottish legislation
Regardless of where you are in the country, this course will ensure your team understand their responsibilities when it comes to serving alcohol.
Essential training for anyone serving alcohol
This course is for bartenders, waiters, shopkeepers and anyone else who serves alcohol as part of their job.
Understand your responsibilities
Make sure you understand when you have a legal obligation to decline the serving of alcohol.
Complete at your own pace
Return to and review the learning materials at any time for a refresher.
Workplace Sexual Harassment Awareness Course
This sexual harassment course will help you identify the difference between appropriate and inappropriate workplace behaviour, how to deal with it if you witness or experience it in the workplace.
Workplace Sexual Harassment Awareness Course
Sexual harassment is a widespread issue, with figures suggesting that over half of female employees and a fifth of male employees have experienced some kind of harassment, and the numbers may be even higher than that.
Because of this, it is very important that you know how to recognise sexual harassment and what to do if it happens.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 40 mins.
Complies with Equality Act 2010 UK
Understand the accurate definition of sexual harassment in line with the Equality Act 2010 to avoid confusion.
Identification of sexual harassment
Understanding what exactly is sexual harassment is important and the different types of harassment.
Tackling the issue
Learn the barriers and difficulties to deal with sexual harassment, laws relevant to it, and ways to increase awareness of it.
Personal experience and what to do
If you have experienced or are experiencing sexual harassment at your workplace, it is important to know what action you can take and the legal and moral support you can get from allies and organisations.
COVID-19: Key Facts
This course is based on the latest advice from trusted sources to provide a clear picture of what we currently know about COVID-19 that will help you strategise against it.
COVID-19: Key Facts
This course will inform you on how COVID-19 spreads, symptoms, and ways to prevent or reduce your chances of catching or spreading it.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 15 mins.
Emotional stability
It does not matter what your professional role is, it is important for everyone to understand that what we're going through right now might bring out some negative emotions and thoughts, but that there is a way out of it.
Speed of spread
You will know how it spreads and all the ways it does for you to take safety measures.
Prevention and management
Although there are vaccines for COVID-19 being rolled out, you should still ensure to carry out the following preventative measures to keep ourselves and others safe from COVID-19.
Work and personal safety
You need to be up-to-date on advice for travellers, businesses and parents concerned about schools reopening changes frequently, in line with scientific advice and analysis of the current situation.
Child Protection Awareness
This course is for all people that work with children and have child protection and safeguarding policies in place, but needs to be aware of their responsibilities.
Child Protection Awareness
This course will cover key issues relating to child protection including types of child abuse, how to spot them and general guidance for raising child protection concerns.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 1 hour 5 mins.
Covers international and UK child protection legislation
You will learn the key parts of legislation surrounding child protection on a domestic and international level.
Look out for the signs of child abuse
You will learn to recognise the signs and symptoms of each type of abuse.
Understand the inconsistencies of a child's behaviour
You will learn to consider developmental inconsistencies in context to recognise whether potential abuse has occurred or not.
Teach them to protect themselves
A vital part of protecting children is educating them on how to protect themselves, which is something that you will learn as a childcare professional.
Disability Awareness
This disability awareness course will help you identify what a disability is, what types of discrimination against them, and the appropriate adjustments to make for safety and comfort.
Disability Awareness
It is likely you either currently work with someone who is disabled, or will at some point in your career, which is why It is important to raise awareness of disability in the workplace.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 40 mins.
Complies with Equality Act 2010 UK
Understand what a disability is exactly under the Equality Act 2010 to avoid confusion.
Understanding disability and discrimination
You'll learn what is considered a disability and what is classified as discrimination towards disabled workers and the different forms.
Acknowledge the responsibilities
Learn what the responsibilities are of the employer if any of their employees are being discriminated against because of their disability.
Adjust and communicate
If you are unfamiliar with a disability, you may be unsure of the best way to communicate with a disabled colleague, which is why it is important to know so you can make the necessary adjustments for their ease.
Cold and Flu Prevention: Coronavirus
This cold and flu prevention course will help you understand the necessary precautions to take to reduce the spread of viral infections, including COVID-19.
Cold and Flu Prevention: Coronavirus
In the UK, it is estimated that an average of 600 people a year die from the flu and the fatalities have gotten worse since the rise of the Coronavirus, which is why it is important for you to learn the prevention methods for viral flu and COVID-19 as well.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 25 mins.
Comply with current COVID-19 prevention guidelines
This course has been updated with attention to current guidelines for preventing the spread of COVID-19.
Recognise the symptoms
You will learn the difference between cold and flu symptoms as they are usually confused as one.
Prevent the spread
You will learn the various but simple ways to prevent spreading infections and to boost your immune system.
Learn the precautions for COVID-19
Over the last year, we all have learnt a lot about the ways coronavirus spreads, which is why it is useful to know the precautions to prevent getting infected and spreading it further.
COSHH Awareness for Hospitality
This COSHH awareness course is designed to teach you all the different hazardous substances you will come across and how to handle them safely.
COSHH Awareness for Hospitality
Many roles in the hospitality industry are frequently exposed to hazardous substances, such as those involved in cleaning or food preparation.
This course will teach employees how to identify hazardous substances and how to deal with them safely in their roles.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 45 mins.
Covers the EH40
Make sure you understand the workplace exposure limits (WELs) applied to your work.
Covers common hazardous substances
From cleaning chemicals and sprays to fumes and vapours, this course covers the key dangers to look out for.
Understand labels
Learn what the warning labels mean and how to use them with caution.
Learn the eight principles
In order to comply with the most recent COSHH regulations, you must adhere to all eight COSHH principles.
Handwashing
This handwashing course will help you understand it in greater detail with ideal practices and techniques for you to prevent the spread of any viral infections and illnesses.
Handwashing
This course will teach you the importance of equality and diversity at the workplace, the laws surrounding it, as well as discrimination.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 20 mins.
Recognise the consequences
You will learn the effects of poor or none handwashing to yourself and others around you.
Learn the nine steps
You will learn the 9 steps to effective handwashing, applicable to all professionals from office workers to medical and care professionals.
Adopt alternatives
You will learn the substitute for handwashing, in case water and soap are not available to you.
Stop cross-contamination
Hands are the most carrier of diseases, which is why with this course, you will learn the importance of regular hand washing.
COVID-19: Ensuring Your Wellbeing During the Pandemic
This course will help you deal with some of the emotional challenges faced during the pandemic and how to deal with it at a personal and professional level.
COVID-19: Ensuring Your Wellbeing During the Pandemic
This course will cover the identification of COVID-19 and how to respond to some of the negative emotional responses to ensure your wellbeing during the pandemic.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 25 mins.
Emotional stability
It does not matter what your professional role is, it is important for everyone to understand that what we're going through right now might bring out some negative emotions and thoughts, but that there is a way out of it.
Focus on yourself
Understand and be aware of what you can control in the pandemic climate to not sadden you.
Create distractions
Obsessing over your fears and anxieties can increase your feelings of stress, making it difficult to complete tasks. Enjoying your hobbies and can even improve your physical health.
Work precautions
Whether your workplace has begun the returning to work process or working from home has never been an option for you, you should know all the precautions you can take to keep your and your peers safe.
Fire Safety Awareness
This fire safety awareness course will help you understand how fires begin in workplaces, the different types, how to deal with it and all safety and prevention precautions to keep you & your colleagues safe.
Fire Safety Awareness
In the workplace, it is everyone’s responsibility to keep each other safe by preventing fires from starting, identifying and minimising fire hazards, and ensuring fire safety procedures are in place.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 1 hour 40 mins.
Everyone is responsible
If you are in charge of fire safety, such as an employer or a senior staff member, this course will guide you on what you need to do to work together as a team and evacuate everyone to safety.
Understand all the stages
You'll learn how fires start, all the stages from the moment it begins, spreads, and dies out.
Prevent fires
Learn the importance of fire safety at the workplace, precautions to prevent fires, and how teamwork plays a key role in this.
Detect & respond
Learn how to detect and fight fires safely to avoid burns.
First Aid Awareness
This first aid awareness course will help you understand how to confidently administer first aid services in a tense situation at the workplace. You will also learn to deliver first aid during the pandemic.
First Aid Awareness
Whether you're in the workplace or at home, it is crucial for everyone to be trained in first aid so they can perform first aid confidently with the correct knowledge in a life-threatening situation.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 5 hours 25 mins.
Covers Health and Safety Act (1974)
Our First Aid Awareness course ensures the first aid provision in the workplace is sufficient for all employees who take this course.
Examine the injury
Before any administration, you will be able to quickly examine the person to ensure if they are responsive.
Act based on injury or illness
You will act quickly and perform first aid based on the person's particular injury.
COVID-19 & First Aid
Due to the pandemic, administering first aid has changed slightly, but our course will teach you how to deliver first aid with COVID-19 rules in mind.
Infection Control UK
This infection control course will teach you the mechanics of common infections, the ways they spread and prevention methods.
Infection Control UK
This course is for everyone working outside their homes since the ease of restrictions and lockdown and want to learn the ways to prevent infection and spreads in the UK.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 1 hour.
Comply with Health and Safety at Work Act 1974
This infection course highlights the required and legal responsibilities of employers, managers, and employees to prevent outbreaks and spread.
Recognise the fundamentals of common infections
You will learn the types of common infections in the UK and how they spread.
Understand your legal responsibilities
You will also learn about the legal responsibilities of workplace hygiene you and your peers must follow.
Acknowledge prevention methods
The next step to recognising a problem is to come up with ways to prevent it from arising and spreading, which this course will teach you well.
Managing Stress
This stress management course will help you understand the mechanics of stress and use the mentioned strategies to tackle stress in the workplace.
Managing Stress
Experiencing stress is a common occurrence, and can be caused by your professional and/or personal life, and can affect both aspects as well.
This is why it is important for you to learn the foundation of stress and then learn to manage it either for yourself or your colleagues in the workplace.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 45 mins.
Comply with Health and Safety at Work Act 1974
As employers, you are required to conduct risk assessments for work-related stress to ensure the health, safety and welfare of your peers and employees.
Pick up the signs
Stress manifests differently from person to person, which is why it is important for you to know the difference between healthy and unhealthy stress.
Learn the structure
Once you learn the strategies of managing stress, you will reduce employee stress and improve productivity.
Impact on your personal life
You'll learn the ways excessive workplace stress affects your personal lives.
PCI DSS
This PCI DSS awareness course will help you understand the responsibilities your organisation has when collecting payment data and some of the breaches that come with it. However, you will also learn how to keep payment and customer information secured.
PCI DSS
Due to the rise of digitisation and technology, cyber crimes have become a lot more common and equally dangerous.
This is why it is important for you to be aware of the Payment Card Industry Data Security Standards (PCI DSS) and data breaches and frauds if you and your company is not careful.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 50 mins.
Covers the standards placed by the Payment Card Industry Security Standards Council (PCI SSC)
You will learn the regulations placed by the council, which consists of the world's five leading card providers: Visa, MasterCard, American Express, Discover and JCB.
Explore the standard
You will learn all the important elements of PCI DSS.
Learn about the breaches
Once you have a good understanding of PCI DSS, you will learn the ways data breaches and frauds can happen to your system.
Prevent data breaches
You will also learn the security measures to take to avoid data breaches and keep all payment and customer information secure.
Display Screen Equipment
This display screen equipment course will help you understand the importance of a healthy workstation and give you tips on how to set up one for yourself to optimise your desk work.
Display Screen Equipment
Display Screen Equipment (DSE) refers to devices such as desktop computers and laptops that are now found in most workplaces, and constant use of DSE might result in certain ailments.
To protect workers’ health, it is crucial to understand how to use DSE correctly.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 1 hour 10 mins.
Comply with Health and Safety at Work Act 1974
In relation to DSE, the act requires employers to ensure risk assessments of DSE are carried out to protect workers’ health.
Assess your workstation
You will learn the proper way to analyse your workstation so you can identify the hazards and fix them.
Set up your workstation
You will learn how to set up a healthy and ergonomic workstation to improve and maintain productivity.
Avoid injuries
You will learn to improve your posture while on your desk and general wellbeing to prevent physical injuries or mental health issues.
Equality and Diversity
This equality and diversity course will help you be aware of workplace diversity and equality, the laws around it, and the types of discrimination.
Equality and Diversity
This course will teach you the importance of equality and diversity at the workplace, the laws surrounding it, as well as discrimination.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 40 mins.
Create inclusivity
It is important that we recognise diversity and equality by it, and make sure we prevent and challenge discrimination as much as possible.
Understand equality and diversity
Before we get into the details of this course, it is important to understand all the terms to prevent any confusion.
Learn the law
Learn what laws protect you and your colleagues in case of any workplace discrimination discussions.
Prevent discrimination
Learn what you can do to prevent discriminatory behaviour at the workplace.
Introduction to Excel
This introductory course will help you understand the basic features of Excel but also some of the formulas and equations that will take your data analysis a step further.
Introduction to Excel
Excel is a powerful tool to organise, analyse and visualise all kinds of data. Its flexibility is what makes it such an essential tool to have when handling data sets of all sizes.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 1 hour 30 mins.
Upskill to apply Excel in your job
You will learn how to integrate Excel as a part of your job to ensure that no piece of data is missed out to prevent inaccurate results.
Demonstrate the taught concepts
We will provide you with real work example projects that you may encounter in the workplace.
Learn the tips
You will learn keyboard shortcuts to speed up your work and improve work efficiency.
Create visual data
With excel, you will be able to create graphs and charts as reporting tools, which is important to show what progress has been made.
Introduction to Outlook
This introductory course will show you the power of the different features of Outlook to help manage and organise your tasks and communication.
Introduction to Outlook
Outlook as you know it is an organisational software focused on emailing, calendaring and time management.
Nonetheless, it may be slightly difficult for new users to use it, which is why this course will help you become proficient at using Outlook's organisational tools.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 1 hour.
Learn email best practices
You will learn the best practices of sending and receiving emails on Outlook.
Manage your contacts
Your work might require you to communicate with different people, hence, you will learn to organise your contacts.
Manage your time with Outlook
With Outlook's calendar feature, you will be able to create meetings or appointments, which is crucial especially with remote working.
Familiarise yourself with the tricks
Apart from the email and calendar features, you will learn the tips that will help you save time and increase productivity with Outlook's tricks.
Introduction to Word
This introductory course will help you understand the basic features of Word but also some of the reviewing and editing features that will make you a better writer.
Introduction to Word
Word is one of Microsoft's most versatile software to help create personal and professional documents. It is very well-known but due to the constant updates, some features may be looked over.
Well, with this course, we will introduce you to a variety of Word features and how you can utilise them in the workplace.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 30 mins.
Pick up the basics
Before you look at the main functions, you will learn the basics of Word.
Learn the main features
Once you learn the basics, you will discover a few more complicated functions and features on text and graphics.
Insert visual data
You will learn to add visual data such as tables, charts, and graphs into a word document.
Review the work
It's important to review it to check for any issues., in case you review your or someone else's work.
Leadership: Advanced
This advanced leadership course will take you one step further from our introductory leadership course into something a little more in-depth.
Leadership: Advanced
Having strong leadership is essential for creating a good work dynamic, which is why this course is essential for you to grasp the positives and hardships of being a true and good leader.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 23 mins.
Grasp the different theories
You will learn the different leadership theories and choose which one is applicable to your team and situation.
Manage your team effectively
You will learn the best strategies to manage your team to ensure everyone is happy and in sync.
Handle difficult relationships
As a team leader, you will work with members who might be slightly difficult, creating tension. That is why it is crucial you learn the different ways to manage difficult relationships.
Team building
Find fun and engaging activities to strengthen the bond between your team.
Leadership: Introduction
This introductory leadership course will help you embody good leadership traits and teach you the different elements that affect your relationship with your team.
Leadership: Introduction
Effective leadership is essential to the success of any organisation, which is why this course will help you hone your leadership abilities as a team leader.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 12 mins.
Learn the different styles
You will learn the different styles of leadership, and learn how you can move from one style to another depending on experience, the issues at hand or what kind of people are in your team.
Build a strong bond
You will learn the ways you can build a strong relationship with your team to ensure loyalty and mutual respect.
Delegate tasks
As a team leader, you will learn why delegation is important to empower members of your team.
Communicate effectively
You will learn the effective techniques of communication to deliver the exact messages you need to.
Personal Hygiene and Presentation
This personal hygiene course will help you understand the importance of personal hygiene and the consequences of good and bad hygiene practices.
Personal Hygiene and Presentation
Having good personal hygiene and presenting yourself well can go a long way to create a good lasting impression, which is why this course is essential for all workers who interact with people.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 15 mins.
Grasp the importance
You will learn the importance of good personal hygiene and the consequences of bad personal hygiene in your personal and professional life.
Learn the universal standards
Everyone’s hygiene standards are different, you will learn the minimum standard of cleanliness applicable for everyone.
Present yourself well
Apart from personal hygiene, you will also learn the ways to practice good self-presentation.
Impact on your personal life
You'll learn how hygiene plays a role in your general life.
Sales: Handling Objections
This sales objection course will take you through the necessity of sales objections at the workplace and how they improve your performance in the short and long term.
Sales: Handling Objections
Sales objections are part of the job and can be demotivating, which is why this course will display ways to recognise them and how to deal with them at the workplace.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 20 mins.
Learn the importance
You will learn how rejections and objections make you a better salesperson.
Practice key techniques
You will learn how to grow from objections by looking at rejections at opportunities and using them for future sales meetings.
Avoid mistakes
You will learn to recognise the mistakes to avoid them with attention to different elements that lead to objections and rejections.
Address the rejections
You will learn how to recognise the reasons behind sales rejections with attention to all elements.
Slips, Trips and Falls
This slips, trips and falls course will teach you some of the basics of these injuries as well as the responsibilities of yourself and your peers.
Slips, Trips and Falls
Of all the workplace injuries, slips, trips, and falls are among the most common and 90% of these injuries result in fractures, which then leads to temporary or permanent hindrance.
This course is applicable to all workplaces and will teach you prevention methods amongst other things.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 20 mins.
Comply with Health and Safety at Work Act 1974
Under this legislation, employers need to be sure that the highest standard of health and safety of all employees by providing and maintaining safe systems of work that do not pose any risks to health.
Causes of slips, trips, and falls
Some of these things we may not immediately think about when considering trip hazards, but it is time you know the roots of workplace injuries.
Consider the consequences
The potential for serious consequences from slips, trips and falls is why everyone must play a part in preventing them from happening.
Prevention methods
If you do have an accident or near-miss at work you have a legal duty to report it and record it in your workplace’s accident book.
Social Media for Business
In this course, we will examine three of the biggest social media platforms and how they can be utilised for your business.
Social Media for Business
In this course, we will cover the basics of using social media for marketing and how to set up business accounts on Facebook, Instagram and Twitter.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 30 mins.
Functionality of social media
You will learn the reasons how social media is effective for businesses.
Familiarise yourself with all platforms
The key with this course is to learn all 3 social media platforms for online marketing - as each platform may serve a different purpose within social media marketing and target different audiences.
Learn the basics of corporate social media
You'll learn what exactly social media is and how it can be useful for businesses.
Learn the tips
You will become familiar with the tips and tricks of social media marketing.
Time Management
This time management course will help you understand the mechanics of time management and use the mentioned strategies to improve your time management at the workplace with attention to different elements.
Time Management
Good time management is important for everyone at work, no matter their job position, and is a sought after skill by employers. This is why you should know what it is and its application to the workplace.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Estimated duration: 1 hour.
Learn the good and the bad
You will learn the difference between good and bad time management to know what to avoid.
Recognise uncertainties
It is important to identify possible causes of distraction or disruption in order to minimise their impact on your time.
Create a well-structured plan
You will learn important tips to effectively manage your time to be as productive as possible and keep a good work/life balance at the same time.
Learn to prioritise
You will become familiar with ways to prioritise tasks to ensure high productivity and performance.